From Crisis to Crisis Management; Causes and Impacts of Crises in the Public Sector

Resumen

The economic growth and political settlement have to do with the issues and crises emerging in an environment. And kind of crises occurring in an organization can, of course, affect the stability and future of that organization. As the main aim of the public sector is used to be offering best services to the public, especially during crisis time, a perfect model of crisis management is required to maintain the current situation as it was. In this regard, many scholars have conducted studies different kinds of crises, impacts and causes of crises, and how to survive and progress in the crisis times. Accordingly, this conceptual paper explains and gives the main identifications of the term crisis. Further, is discusses the main reasons behind the emergence of crises as well as its impacts. Moreover, the paper discusses the Pearson and Mitroff (1993) crisis management dimensions as a suitable model to be in charge in such difficult situations. Finally, the paper ends with some conclusions and areas to be taken in concentration for future investigations.